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When network or security issues arise, you need real-time data to help determine the extent of the problem and quickly identify proactive solutions.
 With Ancero Managed Services (AMS), a distributed data collection system monitors the real time health metrics of the network, providing valuable information about the state of operations. A flexible and easy-to-use rules-based notification system will automatically send alerts via email or short message service (SMS) if critical events occur.
Ancero's network control center takes these alerts and remediates problems around the clock to ensure that our clients receive maximum uptime.
Our specialized staff of engineers provides your company with full service IT support to supplement your existing staff or provide a complete outsourced solution.
Ancero offers three levels of Managed Services support and tailors each service offering to meet your specific needs. By managing only the devices that are critical to you, whether it be servers, routers and core network infrastructure, desktops or IP phones, we are able to offer top tier support where it matters most at a price that makes sense for your business.
3 Levels of Support:
| Features & Benefits |
AMS |
AMS-Plus |
AMS-Complete |
| Network Monitoring |
X |
X |
X |
| Patch Management |
|
X |
X |
| Vendor Management |
|
X |
X |
| Virtual CIO Program |
|
X |
X |
| Helpdesk Support |
|
X |
X |
| Discounted Labor Rates |
|
X |
X |
| Onsite Remediation |
|
|
X |
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