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 As a Premier AT&T Solution provider, Ancero can be your trusted provider for all of your SAP needs.
AT&T Managed Hosting for SAP
We accept full accountability for your application infrastructure, from hardware provisioning and management to database support, in 24 x 7 world-class data centers in the U.S. or abroad.
We will:
- Monitor and manage your network, database and operating system
- Maintain and manage hardware
- Perform backups and restores
- Monitor system performance and manage capacity
- Provide security at all levels to help safeguard your systems and data
- Validate controls and safeguards via independent audits, e.g., SAS 70 Type II
AT&T Application Management for SAP
By off-loading daily application management tasks to AT&T, your staff can focus on what’s important for advancing your business.
We will:
- Install, upgrade or migrate SAP
- Monitor your applications to maintain optimum performance
- Apply Online Service System (OSS) notes, hot packs and support packs
- Administer SAP technical Basis services to support your NetWeaver applications
- Provide 24x7 support for the production environment
- Deliver service level agreements for 99.5% availability
AT&T Evaluation and Implementation Hosting for SAP
Move quickly toward a highly available, secure and stable SAP production environment by taking advantage of an instant infrastructure at a predictable price and timeline. Throughout the process you work with a client care representative who helps you avoid issues and maintain momentum.
Evaluation hosting gives you a ready, workable option for:
- Evaluating SAP software to accelerate the selection process
- Getting a proof-of-concept before proceeding with a full SAP rollout
- Testing new SAP applications and third-party integration points in a secure environment before moving into production
Then, implementation hosting lays the foundation for the next critical step in a successful SAP rollout… quality assurance. Using AT&T’s pre-production environment, in as little as three weeks you can spot performance and availability issues before they impact user productivity.
The SAP Modules we Host, Manage and Support:
- SAP R/3 and mySAP.com
- SAP ERP Central Component (ECC) 5.0 and ECC 6.0
- SAP Business Suite
- SAP NetWeaver
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