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 As a Premier AT&T Solution provider, Ancero will be your trusted provider at every phase of the application lifecycle.
We can:
- Get your PeopleSoft software up and running smoothly and quickly, whether it’s a fresh installation, upgrade or migration from another environment
- Host and support PeopleSoft applications in our secure, world-class data centers
- Provide functional support to address “How do I?” questions and relieve end-users from determining whether an issue is caused by technical, data, interface or other system factors
- Proactively monitor and maintain applications and interfaces for a predictable high level of system performance
- Give you a single point of contact through our unique customer service model to manage your services, resolve issues and spot opportunities for improvement
- Offer a view into your solution’s performance via a customer tool on the award-winning AT&T BusinessDirect® portal
- Provide 24/7 global support
- Keep an eye on your system’s performance continuously via custom application monitors
- Apply patches, fixes and updates
- Develop, monitor and manage interfaces
- Deploy new features quickly, at reasonable cost, so your system stays effective and current
- Extend the capabilities of your PeopleSoft applications through customizations, integration other applications or interfaces with third parties
- Supply efficient, timely business process outsourcing (BPO) for payroll and payroll tax using your PeopleSoft Human Capital Management application—including flexible services and predictable, affordable pricing
- Offer flexible pricing options for technical, functional and enhancement support
- Provide service level agreements on availability, response time, problem resolution or other processes critical to your business
The PeopleSoft Modules we Host, Manage and Support:
- PeopleSoft Enterprise Human Capital Management (HCM)
- PeopleSoft Enterprise Financial Management
- PeopleSoft Enterprise Supply Chain Management (SCM)
- PeopleSoft Enterprise Customer Relationship Management (CRM)
- PeopleSoft Enterprise Performance Management
- PeopleSoft Enterprise Supplier Relationship Management (SRM)
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