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 As a Premier AT&T Solution provider, Ancero can take complete responsibility for your Oracle environment and all operational support services required to optimize it.
- Get your Oracle software up and running smoothly and quickly, whether it's a fresh installation, upgrade or migration from another environment
- Host and support Oracle applications in a secure, world-class AT&T data center...and do the same for more than 40 integrated applications such as Agile, Kronos, Demantra and Hyperion
- Optimize Oracle applications to improve business processes
- Provide a single point of contact to manage your services, resolve issues and spot opportunities for improvement
- Deploy new features quickly, at reasonable cost, so your system stays effective and current
- Proactively monitor and maintain applications and interfaces for a predictable, high level of system performance
- Support the production environment 24 x 7
- Apply patches, fixes and updates
- Develop and manage interfaces
- Offer flexible pricing options for technical, functional and enhancement support
- Monitor application performance, generate reports, track the status of changes and cases and communicate with your support team
- Provide service level agreements on availability, response time or critical business processes
The Oracle Modules we Host, Manage and Support:
- Oracle E-Business Suite (EBS)
- Oracle Customer Relationship Management (CRM)
- Oracle Supply Chain Management (SCM)
- Oracle Financial Management
- Oracle Human Resource Management
- Oracle Business Intelligence Enterprise Edition (OBIEE)
- Oracle Data Hub
- Oracle Fusion Middleware
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