What a few of our many satisfied customers have to say about their experience with Ancero…  

"I have been partnering with Ancero for over 10 years. In fact they played a major role back in 2004 when we relocated our headquarters to our current location. Without their expertise and dedication to excellence I do not believe the move could have concluded with the level of success it did.

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they have always been responsive to our issues. They understand we have a business to run and the life blood of that business is the technology they support. Donald and Joe are by far in a class above most of the vendors I work with supporting our infrastructure. Paul Boyer seems to have created an environment geared towards not customer service, but customer satisfaction.

I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come."

Leasing Company
Director of Network & Help Desk Services

"Though our company is small in size with only 6 computers, the nature of our work and frequent travel makes us feel more like a big company. We manage information, and it is crucial to our business that we can have that information at our fingertips no matter where we are. With laptops always on the go, and other integrated wireless devices too, we need to be certain that all of our data goes with us.

For the past 6 years, Ancero has been able to help us maintain that ability. Their fast response time, reasonable monthly maintenance plans, and excellent follow up ensure that we can continue to function like a big company no matter where we are. We are very grateful to the professionals at Ancero who help us along the way, any time of day or night, as needs arise. We can highly recommend the quality of service provided by Ancero!"

Financial Services
Office Manager/Senior Account Representative

"I just wanted to write to thank you for all you do to assist our firm. We have a very small MIS staff and your firm is invaluable in providing top-notch service. You are always there to help during emergencies. Your staff is always professional and courteous.

Thank you again."

MIS Recovery Services
CFO/COO

Non-profit Healthcare
Coordinator of Support Services

"I currently work with Ancero for Cisco configuration and troubleshoting and for SAN/Virtualization installation and support. I also call Ancero whenever I need help troubleshooting IT issues like Windows server configuration, Active Directory/DNS replication, advanced Exchange configuration and network WAN optimization.

Ancero has a great team of technicians and engineers. They have always done a great job and they have always been there when I needed them the most. They are extremely knowledgeable and I can count on them giving me the best advice and consultation on new technologies and products. Donald Hand is the tech that I call when I need help because he is very professional and he has never let me down on any issue. I have worked with a few other Ancero technicians and I believe they are just as competent and I would feel just as comfortable working with any of them if Don was not available. Ancero's support staff has always been nice and courteous. I've never had a problem trying the reach anyone. Their invoices are easy to read and I've never had any billing issues.

As we grow, I plan on increasing Ancero's role as a main technology vendor. I would highly recommend Ancero to anyone who wants quality IT work done in a professional manner and done correctly the first time around. I have several years' experience in IT and several certificates. When I can't handle something on my own, I call Ancero."

Banking
Systems Administrator

"Ancero has supported us for many years and the quality of engineering support has been consistently outstanding. Ancero was instrumental in working with us on the design and deployment of our Voice over Internet Protocol (VoIP) infrastructure. Ancero's Microsoft engineering support has been influential in developing our long term IT strategy. We have had a long term on-site support agreement that provides technical support for our IT needs. I have enjoyed working with Ancero and look forward to continuing our ongoing relationship utilizing Ancero's service for many years to come."

Public Utilities
Director of IT and HR

"We are a medium size NJ business with100 employees and one IT Manager. We run an exchange server with active directory, MX Logic for spam and web protection. We also have an Imaging server and a P-series Unix server for our business system. Many applications in our industry need to communicate with "legacy systems", so we have a mix of new and older aplication and PC's running at our facility. We also have high INTERNET traffic, 2 physical location, routers and firewalls and enterprise anti-virus.

Many of you will know right away, it is not possible for one person to be an expert in all these areas. That is where Ancero comes into the picture. When there is a with exchange, it is part of a managed server product, as well as Cisco switches, routers and data circuits; any problem is covered.

Recently, our archive server crashed. Ancero corrected the problem, rebuilding the array, re-installing server 2003 R2 and getting the unit back in service.

The relationship we built with Ancero gives me a secure feeling knowing the Company is in good hands should there be a problem with any of our equipment. The owners are very pleased knowing we have very high levels of technical support for the technology deployed throughout this enterprise."

Automotive Group
IT Manager

"We have been receiving services from Ancero, LLC for the past 5 years. During this time and our limited IT budget, we have developed a strong working relationship with Ancero, LLC as they have assisted us with the daily maintenance and monitoring of our multiple servers, workstations, and networking capabilities.

Their sales and support staff has always been professional and on top of all the changing demands that the computing/networking field has to offer. The advice has always been impeccable and their detailed reports have enabled us to always be on top of potential problems before they can occur.

I would like to thank Ancero, LLC for their many years of loyal service and our continued partnership in the future."

Non-profit Human Services
MIS Coordinator

"I just wanted to thank you guys for your time and efforts over the years, I have always found you to be professional, knowledgeable, straightforward and great to work with.

The first time we utilized your services you helped us with our office move, moving the server room contents, email service, and other web services. You made a stressful time much more manageable and allowed us to get back to business shortly after the move.

We have engaged you over the years for other IT work that included SQL analysis, network traffic analysis, router and firewall configuration, wireless troubleshooting, etc... You are our go to guys when we need that extra expertise or additional manpower.

Thanks again for all your efforts."

Association Management Company
Vice President of Operations/IT

"I have been acquainted with the Ancero team for 7 years now. During this time it has been a pleasure to work with such a group of talented individuals. Ancero brings a lor of knowledge in all areas of Technology that I utilize within my organization. They have a working knowledge of T1/Fiber delivery, all the necessary Security protocols, Exchange and Citrix applications plus Antivirus and Spam products.

In the time we've spent together, our company has gone from a few individual AOL accounts for email and three working servers to a dozen servers and over 200+ email accounts to say the least. The quality of their work is impeccable and their support is very reliable.

I operate our organization with the occasional assistance from a handful of dependable and reliable Vendors and I'm proud to say that Ancero is one of those key components to my technology departments success story.

I would highly recommend Ancero to any company looking for a professional and trustworthy I.T. Services Organization."

Retail
Director of Information Technology

"We have had the priviledge to watch your operation grow and have benefitted from your expansion of services. Part of our success can be attributed to your knowledge and judgement in what we have needed.

You have always had our best interest as a priority combined with solving our problems expeditiously. Working behind the scenes, we don't even know the things you do for us, but we know your friendly and couretous staff have taken a great burden from us."

Contracting and Engineering
Director

"As the IT Manager for our organization, I have witnessed first-hand the extensive range of services provided by Ancero, and their ability to follow projects to their completion. Each member of the Ancero team is proactive, friendly, and professional.

I have worked closely with Randy Benson and Ancero, in my capacity as an IT Manager at CCS, to implement network and Citrix upgrades. We have requested the services of Donald Hand for several Cisco projects, including the opening of two new staff buildings over the last year, and I would not want to work with anyone else on any WAN projects of this scope. Ancero has played an integral part in the growth and success of our organization over the years, and we will continue to work with Ancero in the years to come.

Our thanks go out to the entire Ancero Team!"

Counseling Services
IT Manager

"We have been using Ancero since 2007 and we are very happy with the quality and dependability of their service. Since we are a small company, but maintain crews throughout the country and multiple web sites, the 24/7 availability is invaluable. They are able to spot and, often, correct issues while my staff and I are still sleeping. We have them monitor our Dual T1s and I usually get a call within minutes of an outage telling me that they have opened a ticket with our carrier. We are on an airport with lines from the 60s, so our internet can be intermittent, so this service alone is worth the cost of managed services.

Ancero has set up our newest domain server, our Exchange server and our Cisco Firewall and continues to monitor both. The technicians whom we work with have been excellent, both technically and personally. Having Ancero do the heavy lifting for the mail server and the firewall have saved us the expense of adding one or more employees devoted to these technologies.

We already had backup software and a plan in place, but Ancero has been monitoring it since we have started working with them. They also update our backup software and troubleshoot any problems (which has been one less thing for me to worry about)!

As we continue to grow and develop as a company, I am confident that Ancero has the technical team to help guise us in any new venture."

Surveying Firm
Director of Information Technology

"I wanted to take moment to thank you for the excellent service you have provided us. Your entire team has been extremely professional in handling all of our IT issues.

Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.

I can confidently recommend your services recommend your services to all. Thanks again."

Surgical Center
Administrator

"Following the recent extensive and multi-office update of our software, I would like to take the time to express our continuing satisfaction with Ancero's responsive service and your technical proficiency in meeting our demanding needs. While that recent system-wide improvement prompts this letter of support, I must add that our satisfaction has steadily increased over the four years of our dependence on you.

In particular, you keep our network system running, all the time. There is little, if any, downtime in all that you do; and your cooperation in providing off-hours improvements is greatly appreciated.

The cost-effective structure of your managed services is also timely and reliable. We get the level of service we need in an easily accommodated pre-determined schedule and there are never any questionable billings.

Know-how, professionalism and responsiveness... we could not ask for more. We look forward to many more years of your superior technical support and consultation."

Architecture Firm
Principal

"We have been a very satisfied customer of Ancero since their inception in 2000. Our business relationship with them has been more than satisfactory and their attention to detail and willingness to listen to our needs exceptional.

Response time has been a major asset of our relationship, and since most troubleshooting can be done remotely, this results in very little down time by our employyes and keeps our cost within budget. Presently our servers are monitored by Ancero on a 24/7 schedule and this proves to be very proactive for our company.

The Ancero engineers are always on the cutting edge of technology and sharing the products with our company to keep us secure, up to date and in the know. The advantages and disadvantages of a product or installation are always discussed with our company so that we can make an economic and informed decision as to the path that we want to pursue. Long range planning is always part of the process so that we know that our technology dollars are spent wisely.

Being in the customer service business, we rely on our Computer technology to provide quick and accurate information to our clients. We feel very confident that our hardware is being monitored and serviced by such a dependable company as Ancero."

Insurance Agnecy
Controller and IT Coordinator

"For the past 11 years, Ancero has provided us with outstanding and timely service. Whenever we have an issue with our computer network system, an Ancero associate always responds that same day or never more than 24 hours after the initial phone call has been made.

Our computer network system is consistently reliable and it has not been down in three years, with the exception of regularly scheduled maintenance. Ancero, which has submitted the lowest bid for 11 consecutive years, also provides an exceptional product at a reasonable rate.

All in all, we are extremely satisfied and proud to have Ancero maintaining our vitally important computer network system and would look forward to many more years of exceptional service."

Municipal Government Agency
Deputy Director/Comptroller

"It gives me great pleasure to recommend Ancero as an IT solutions vendor. I have worked with Ancero since they were called Quality Network Services until present. I've hired Ancero to do everything from server installation, server rach clean-up and most recently on July 24th, 2010 wireless installation.

I recommend Ancero with enthusiasm, and if given the opportunity, would hire them again for future work."

Banking/Credit Union
Network Administrator

"We have been a Managed Services customer for three years and in that time we have had nothing but positive experiences with Ancero, LLC.

As a small non-profit community based Mental Health organization, we have a variety of needs with a very small staff. Ancero has been instrumental in the restructuring of our Data Center and they have always been able to focus all necessary resources on our issues whether it is phones, network or hardware.

The reliability of the monitoring system and technicians has exceeded my expectations and the quick response and professionalism of the team is refreshing.

It has been a pleasure to work with Ancero and we look forward to many partnering opportunities in the future."

Mental Healthcare Organization
MIS Coordinator

Click here to return to the top of the page